PID SERVICE
Trip management and visitor experience
Accompany the tourist at every step
Trip management and visitor experience
When your destination joins the PID, it will open the door to new opportunities. Upload your products and offers to a professional portal and let the destination share them on its promotional channels—website, app, social media, etc. In addition, access real-time data on what's happening in the destination and who's visiting it to tailor your offerings.
WHAT YOU GET WITH THIS SERVICE
Your products and activities can be recommended by the destination through promotional channels: website, app that showcases the offer of all PID destinations, virtual assistant, and more.
Access real-time data on what's happening in the destination and who's visiting it to tailor your offerings.
The destination validates your membership and you access tools such as the Professional App, the Digital Maturity Index, and more.
Gain visibility at national level through the PID's promotional channels and connect directly with tourists looking for your type of offer.
EACH TOOL, IN DETAIL
Digital solutions that make up this service
We explain each of the solutions—digital tools—that are part of this service so you know how they work and can assess which ones can help you achieve your destination's objectives:
This mobile app offers tourist information on all PID destinations. Users can find activities, services, routes and recommendations personalised based on their location and preferences.
- Connect with the tourist
- Ofrece experiencias a medida
A conversational assistant that you can integrate into your website, landing page or the app. Your visitors can ask questions and receive personalised recommendations in real time, in multiple languages.
- Your destination, without waiting
- Ayuda inteligente al visitante
EXAMPLE OF USE
Trip management in action
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1 A real-life situation
You detect that families with children are one of the profiles that visit your destination most and that they need personalised recommendations adapted to their needs. -
2 What you do
By connecting your website information with the app and integrating the smart assistant, families receive personalised itineraries, real-time alerts and activity recommendations adapted to their profile. -
3 Result
Families enjoy a more fun and adapted experience, while you as a destination gain loyalty and positive reviews that reinforce your image.