Your products and activities can be recommended by the destination through promotional channels: website, app that showcases the offer of all PID destinations, virtual assistant, and more.
PID SERVICE
Trip management and visitor experience
Accompany the tourist at every step
Trip management and visitor experience
With this PID service, visitors will always stay connected with everything you offer. Through the national app designed for tourists, they will receive personalised recommendations from destinations and their businesses based on their preferences, location and stage of the stay. For example, they can receive notifications about nearby plans, active routes or events about to start, enriching their experience.
In addition, the system learns from travellers' behaviour to continuously improve the offer and strengthen their loyalty.
WHAT YOU GET WITH THIS SERVICE
Access real-time data on what's happening in the destination and who's visiting it to tailor your offerings.
The destination validates your membership and you access tools such as the Professional App, the Digital Maturity Index, and more.
Gain visibility at national level through the PID's promotional channels and connect directly with tourists looking for your type of offer.
EACH TOOL, IN DETAIL
Digital solutions that make up this service
We explain each of the solutions—digital tools—that are part of this service so you know how they work and can assess which ones can help you achieve your destination's objectives:
This mobile app offers tourist information on all PID destinations. Users can find activities, services, routes and recommendations personalised based on their location and preferences.
- Connect with the tourist
- Offer personalised experiences
A conversational assistant that you can integrate into your website, landing page or the app. Your visitors can ask questions and receive personalised recommendations in real time, in multiple languages.
- Your destination, without waiting
- Smart visitor assistance
EXAMPLE OF USE
Trip management in action
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1 A real-life situation
You detect that families with children are one of the profiles that visit your destination most and that they need adapted information about activities and services.
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2 What you do
By connecting your website information with the app and integrating the smart assistant, families receive recommendations based on their location and profile. Example: a crafts workshop; the app shows it on the map and suggests nearby activities.
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3 Result
Families enjoy a more fun and adapted experience, while you as a destination learn about their preferences and behaviour to improve the offer and plan future activities designed for this profile.
